Shipping policy
HOW LONG DOES IT TAKE TO RECEIVE MY PRODUCT?
It takes about 4-6 business days for our product to be produced and sent out typically. Once shipped, It will deliver time 7-10 business days（Standard Shipping）. Please note that It does not include handcrafting time. Please note that during the holidays our production time may vary.
CAN I CHANGE THE DESTINATION COUNTRY OF MY ORDER?
You may not change your shipping address after your order has been sent out.
HOW MUCH IS SHIPPING?
Below is a brief overview of our shipping methods. To view specific deliverable addresses and access detailed shipping costs and information, please enter your address at checkout in the shipping options section. Alternatively, you can contact our customer service team for assistance with your inquiry.
Country |
Product |
Shipping Plan |
Price（$) |
Note |
| United States | Apparel | Standard Shipping | 7.95 |
+$3 per additional item,Capped at $9 total for 4+ items |
| Priority Shipping | 13.95 |
+$3 per additional item,Capped at $9 total for 4+ items |
||
| Express Shipping | 32.95 |
+$6 per additional item,Capped at $18 total for 4+ items |
||
| Home Textiles | Standard Shipping | 7.95 |
The 2nd 14.95，+$5 per additional item,Capped at $17 total for 4+ items |
|
| Priority Shipping | 13.95 |
+$5 per additional item,Capped at $15 total for 4+ items |
||
| Express Shipping | 32.95 |
+$6 per additional item,Capped at $18 total for 4+ items |
||
|
Switzerland |
All Product |
Standard Shipping Priority Shipping Express Shipping |
12.95 18.95 30.95 |
/ |
| Norway | All Product |
Standard Shipping Priority Shipping Express Shipping |
19.95 25.95 38.95 |
/ |
| Luxembourg | All Product |
Express Shipping |
33.95 |
/ |
|
Germany |
All Product |
Standard Shipping Priority Shipping Express Shipping |
7.95 13.95 33.95 |
/ |
|
France |
All Product |
Standard Shipping Priority Shipping Express Shipping |
8.95 14.95 33.95 |
/ |
| Finland Ireland Slovakia | All Product |
Standard Shipping Priority Shipping Express Shipping |
10.95 16.95 35.95 |
/ |
| Slovenia Croatia | All Product |
Standard Shipping Priority Shipping Express Shipping |
10.95 16.95 28.95 |
/ |
| Estonia Latvia | All Product |
Standard Shipping Priority Shipping Express Shipping |
9.95 15.95 27.95 |
/ |
| Australia Lithuania | All Product |
Standard Shipping Priority Shipping Express Shipping |
8.95 14.95 26.95 |
/ |
| Australia Lithuania | All Product |
Standard Shipping Priority Shipping Express Shipping |
8.95 14.95 26.95 |
/ |
| Mexico | All Product |
Standard Shipping Priority Shipping Express Shipping |
10.95 16.95 33.95 |
/ |
| Canada | All Product |
Standard Shipping Priority Shipping Express Shipping |
11.95 17.95 36.95 |
/ |
| South Korea Thailand | All Product |
Express Shipping |
26.95 |
/ |
| New Zealand | All Product |
Express Shipping |
36.95 |
/ |
| Japan United Kingdom United Arab Emirates Singapore | All Product |
Standard Shipping Priority Shipping Express Shipping |
7.95 13.95 26.95 |
/ |
| Italy Hungary Romania Czech Republic Denmark | All Product |
Standard Shipping Priority Shipping Express Shipping |
9.95 15.95 34.95 |
/ |
| Saudi Arabia Qatar | All Product |
Standard Shipping Priority Shipping Express Shipping |
21.95 27.95 39.95 |
/ |
HOW WILL I KNOW MY ORDER HAS SHIPPED?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take about 5 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update with logistics company.
Please keep in mind delivery dates may change due to inclement weather conditions or holiday.
DO YOU SHIP INTERNATIONALLY?
International shipping is available currently.
NOTE: All prices on our site are USD. Once you complete your transaction, it will charge your card in your respective currency.
PLEASE NOTE:
- If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
- At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii may exceed normal delivery time.
- Expedited shipping is not offered to P.O. Box shipping addresses.
- We do not offer overnight shipping.
OUR SHIPPING METHOD
Standard Shipping via YUNExpress Global Direct Line (Traceable)
If you have any questions, please feel free to contact us via Email:support@makemesurprise.com
